CSTech Support - New Issues
Use this form to report any technical issues, service requests, or support inquiries. Please provide as much detail as possible to help us resolve your issue efficiently.
How to Submit an Issue:
- Subject: Provide a short, clear title for your issue (e.g., "Camera Installation" or "Network Connectivity Issue").
- Description: Describe the problem in detail, including any error messages, recent changes, or troubleshooting steps you've taken.
- Priority: Select the urgency level based on the impact on your operations.
- Attachments (Optional): Upload screenshots, logs, or other relevant files to help us diagnose the issue. (Must be logged in)
Once submitted, you will receive a confirmation email, and our support team will review your request as soon as possible.
If this is a critical issue, please call our support line at (786) 514-4940 for immediate assistance.